Shipping Policy

Thank you for shopping with Embr. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 5-7 business days (Monday–Friday, excluding holidays).

• Once your order has been processed, you will receive a confirmation email with your tracking information.

• During sales, holidays, or periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times after your order has shipped:

 

Processing Time: 5-7 business days

Shipping Times:
10–15 business days, could extend depending on your location.

Delivery times may vary due to customs delays, peak seasons, or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.

Delays

While we strive to meet all delivery estimates, shipping delays may occur due to weather, carrier issues, customs processing, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

If an incorrect address is provided and the order has already shipped, we are unable to guarantee replacement or refund. If you notice an error, contact us immediately at embrstudioshop@gmail.com

Lost or Stolen Packages

If your tracking shows your package has been delivered but you have not received it, please:

• Check around your delivery location.

• Ask neighbors or household members.

• Contact the shipping carrier.

If you still cannot locate your package, contact us at Embrstudioshop@gmail.com, and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 24 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can resolve the issue promptly.

Questions

If you have any questions about your order or our shipping policy, please contact us at:

Email: Embrstudioshop@gmail.com

We appreciate your business and thank you for shopping with Embr.